Internal reserve note

When editing a reservation from Reservations > Listing > Actions > Edit, you will see the following field: internal notes.

This field allows any backoffice user to add notes on a specific reservation. 

It can be consulted:

• In the backoffice of the engine by accessing Reservations > List > Actions > Edit
• When downloading the Excel file with a column indicating the content of the internal note.              
• In the comments field sent to the channel manager. 

How to identify that a booking has an associated internal note?

In the booking list we have added a new column “Internal notes” which will indicate:

• X when it has no associated note.
• {check} when it has an associated note

*The field has also been included in filters to make it easier to see which ones have an internal grade and which ones do not.