2Factor Configuration Manual (2FA)

What is 2factor (2FA)?

Two-factor authentication (2FA) is a security method of identity and access management that requires two forms of identification to access resources and data, in this case, our backoffice.

2FA is an effective way to ensure that an organization or individual does not fall victim to a cyber-attack or hacker and uses access codes or token generators subject to time constraints to prevent identity theft and data loss.

How do I activate this functionality?

To activate 2FA, please contact our client area department by sending an email to soporte@witbooking.com.

How do I configure 2FA with QR?

1. Go to the backoffice login screen.
2. Enter your usual username and password.
3. Follow the instructions on the screen:

1. Download the "Google Authenticator" app on your mobile device.
2. Open the app on your mobile device and press the "+" icon in the bottom right corner.
3.  Select the option "Scan a QR code".
4. Scan the QR code that appears on the screen.
5. Enter in the backoffice login screen, the single-use code that appears in the Google Aunthenticator app (this code expires after a few seconds, so you have to manage it quickly).
6. Enter the name of the device on which you want to access the backoffice or a name that helps you to identify in Google Authenticator that this code is to access the witbooking backoffice.
7. Click the "Submit" button.

Step 1: Log in with your usual username and password.

Step 2: Scan the QR code (Google Authenticator) and enter the one-time code on this screen.

How do I configure 2FA with Unique Key?

Choose this option, if it is not possible to use the previous option with QR.

1. Go to the backoffice login screen.
2. Enter your usual username and password.
3. Follow the instructions on the screen:

1. Download the "Google Authenticator" app on your mobile device.
2. On the backoffice login screen click on "Can't scan QR?"
3. Open the app on your mobile device and press the "+" icon in the bottom right corner.
4. Select the "Enter configuration key" option.
5. In the Google Authenticator app enter the password that appears in the instructions on the login screen and also use the values indicated to fill in the rest of the fields.
6. Once the configuration has been completed in Google Authenticator, enter in the backoffice login screen, the single-use code that has just been generated in the app (this code expires after a few seconds, so the management must be carried out quickly).
7. Enter the name of the device on which you want to access the backoffice or a name that will help you identify in Google Authenticator that this code is for accessing the witbooking backoffice.
8. Click the "Submit" button.

How do I set up 2FA with a QR code from my computer?

To configure the extension from the browser, follow these steps:

----> 2FA from the computer (video) - Spanish

How do I access the back office from another computer with the same user? (How to share QR code)

Here’s how you can duplicate and share the code on another device:

1. First, on the second device where you need the code, install the Google Authenticator extension, just like on your main computer.
2. Open the extension on your main computer and click on the grid icon (square icons).

You will see the QR code for that user, and you need to save it so you can send it to the other computer. (You can capture the image and email it to yourself, save it in a shared file, etc. The key is to have it on the other computer so you can download it.)

3. On the new device, open the Authenticator extension and first click on the edit pencil icon.

And then click on the "+" symbol.

You will see options to download and import the QR code to the new computer.

Once the QR code is imported, you will have the same code on both computers and will be able to log in with the same user on both devices.

You can repeat these steps on as many devices as you need to share access.

If you have any questions, feel free to contact us via email at Soporte@witbooking.com, and we will be happy to assist you.