Reservation status: No Show

Modified on Wed, 23 Sep at 5:19 PM

In Settings > Reservation List > Actions we see the following icon:



When a reservation is not show, we will click on this icon to indicate that the client did not show up.

When performing the action, a modal appears informing about the action that is going to be carried out:


Upon validating the action, the reservation will remain confirmed and a modification will be sent to the Channel Manager via XML, indicating in comments NO_SHOW_XML:



In the reservation list, the following changes will appear:



  • The icon will appear with a validated check
  • You will have a new field NO SHOW where the value NO_SHOW will appear

If by mistake, a reservation is marked as not show, you can click on the icon again for the reservation to be marked correctly.


In this case, a new XML will be sent indicating SHOWED_XML in the comments:


And in the reservation list, the reservation will appear like this:


In the filters section of the reservation list, you will find the filter which is also downloadable in Excel. The fields that appear are:

  • Null: The reservation has not been marked as not show
  • No Show: The reservation has been marked as no show
  • Showed: The reservation was mistakenly marked as no show and has been modified again.


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