Payment method: Booking request

By selecting the "booking request" payment method, the client will be able to make a booking request through the engine. Once this action is performed, the accommodation will receive an email with all the details of the potential booking and the client's information. The client must be contacted to formalize the booking. 

To configure this payment method, you will need to specify the conditions you want to apply in Setup --> Payment Methods --> Booking request --> Edit and fill in the following fields:

• Availability lock: hours the booking will be held for the client.
• Automatically cancel expired booking: If the hours indicated in the availability lock have passed, bookings will automatically expire.
• Maximum and minimum advance (hours): maximum and/or minimum time the booking request option will be offered in the engine.
• Device types: you can filter so that this payment method only applies to selected devices.

To configure this payment method, it will be necessary to assign it to the corresponding condition. 

Its configuration is in Inventory --> Define Inventory --> Conditions --> Edit --> Payment Methods and select Booking request. This option is compatible with other payment methods. 

The request can be viewed in Bookings --> List  in the payment column, the following abbreviation will appear: Request. 

The booking will be in pending confirmation status for the hours indicated in the "Availability lock" field. Once the indicated time has passed, it will be automatically canceled. 

To confirm bookings, you must do so via Bookings --> List --> Actions Column click on the "Confirm" button.

When the client makes a booking with this "payment method", they will receive an email with the booking pending confirmation: