We can offer potential guests the option to register on a waiting list if accommodations are unavailable. They will be notified via email when availability opens up, allowing them to complete a reservation.
To enable this feature:
Within the booking engine backoffice, go to Settings > Behavior > Show/Hide Elements. A checkbox appears for the field: “Waiting List.”
- Unchecked → Default option. The waiting list option is not displayed in the booking engine.
- Checked → The waiting list option is displayed in the booking engine where it is enabled.
Below is an example of how the waiting list process works:
The customer sees the booking engine without availability, with the images in black and white and a “Receive Notification” message.
Note: Alerts can be created for general booking engine availability or for a specific room type.
2. Once availability is restored, either due to a cancellation or additional capacity being loaded, the customer who joined the waiting list will receive the following email, allowing them to make a reservation.
For additional information, you can contact soporte@witbooking.com.
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